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Customer Service Agent

Jet Aviation
New Jersey, United States
$47K/yr - $49K/yr
Full-time
Posted 10d
• Jet Aviation, established in 1967, operates over 50 locations globally, employing over 5,000 professionals in the aviation industry.
• The company provides various services including Aircraft Management, Sales, Charter, Maintenance, and more.
• The role of Customer Service Agent involves providing support at Jet Aviation FBO, ensuring professional customer experiences from arrival to departure.
• Minimum requirements include 1-2 years in customer service, high school diploma, English proficiency, calmness under pressure, and flexibility in scheduling.
• Responsibilities entail exceptional service delivery, resolving inquiries and complaints, supporting crew arrangements, and compliance with regulations.
• Work schedule is dynamic, with shifts operating 24/7, starting with an initial 2nd shift assignment (2-10 PM).
• The salary ranges from $23 to $24 hourly, plus performance-based bonuses; annual potential earnings are between $47,000 and $49,000.
• Employees benefit from a comprehensive package including financial perks, health insurance, performance incentives, and education reimbursement.
• The role requires physical capability for various strenuous tasks and adaptability to diverse work environments.
• Jet Aviation emphasizes a thorough selection process for candidates and is committed to providing a supportive work environment for all employees.