Customer Flight Support

• Global Jet has over 20 years of experience in high-end aircraft management, serving a prestigious international clientele.
• The Customer Flight Support (CFS) department coordinates the company’s global flight operations.
• Key responsibilities include:
- Communicating and coordinating flights with customers and internal departments.
- Liaising with suppliers for additional flight-related services (e.g., limousine, helicopter).
- Developing short-term alternatives and making decisions per company procedures.
- Evaluating economic and operational aspects, and monitoring all relevant processes.
- Working shifts, including weekends and nights.
• Job requirements:
- Service-oriented with prior experience in luxury customer service.
- Solution-focused with teamwork skills.
- Strong communication abilities, particularly in managing delicate situations.
- Capacity to handle a heavy workload.
- Experience in business aviation is an advantage.
- Proficiency in English (written and spoken); French and other languages are beneficial.
- Good IT skills, including MS Office and database systems.
- Candidates must be Swiss, EU nationals, or possess a Swiss residence permit.