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Client Services Director

NVOII
United States
$90K/yr - $110K/yr
Full-time
Posted 1mo
• Solairus Aviation seeks a Client Services Director to enhance the private aviation experience for elite clients.
• Key responsibilities include managing client relationships, ensuring operational excellence, and leading a high-performing team.
• Responsibilities:
- Act as primary liaison for aircraft owners, delivering personalized service.
- Collaborate with Client Aviation Managers to oversee flight execution and maintenance.
- Guide and mentor the Client Aviation Managers and Flight Crew.
- Work with the Client Accounting Director for financial clarity, monitoring budgets and providing insights.
- Uphold safety standards and address compliance issues promptly.
- Identify opportunities for service improvement and contribute to strategic planning.
• Qualifications:
- Bachelor's degree in Business or Aviation Management; MBA preferred.
- 7-10 years in client services or aviation operations.
- Strong client-centric mindset with aviation expertise and financial literacy.
- Exceptional communication and crisis management skills.
• Salary range: $90,000-$110,000.
• Solairus offers a supportive work environment, benefits, and a commitment to diversity and inclusion.