Customer Service Agent
NVOII
Florida, United States
•
Not Available
•
Full-time
•
Posted 2mo
• Jet Aviation has been in operation since 1967, evolving from one hangar in Basel, Switzerland, to a global presence with over 4,500 employees across 50 locations.
• The company offers various services including Aircraft Management, Sales, Charter, Completions, Government Services, FBO, and Maintenance.
• The Customer Service Agent role involves being the primary contact for passengers and crew at the Jet Aviation FBO, ensuring a warm and professional service experience.
• Minimum requirements include 1-2 years of customer service experience, proficiency in English, and the ability to work calmly under pressure.
• Key responsibilities include addressing customer inquiries, managing service requests, assisting crew members with logistics, and ensuring compliance with policies.
• The position requires flexibility for a dynamic schedule, with shifts operating 24/7; initial assignments are typically for the second shift.
• Compensation ranges from $20 to $21 hourly, with potential performance bonuses and a comprehensive benefits package that includes healthcare, paid time off, and a 401(k) plan.
• The role has physical demands, requiring the ability to lift up to 25 pounds and work in various environmental conditions, including exposure to noise, vibration, and fuel fumes.
• Jet Aviation emphasizes a thorough selection process and offers a variety of employee benefits aimed at promoting health, well-being, and career development.
• The company offers various services including Aircraft Management, Sales, Charter, Completions, Government Services, FBO, and Maintenance.
• The Customer Service Agent role involves being the primary contact for passengers and crew at the Jet Aviation FBO, ensuring a warm and professional service experience.
• Minimum requirements include 1-2 years of customer service experience, proficiency in English, and the ability to work calmly under pressure.
• Key responsibilities include addressing customer inquiries, managing service requests, assisting crew members with logistics, and ensuring compliance with policies.
• The position requires flexibility for a dynamic schedule, with shifts operating 24/7; initial assignments are typically for the second shift.
• Compensation ranges from $20 to $21 hourly, with potential performance bonuses and a comprehensive benefits package that includes healthcare, paid time off, and a 401(k) plan.
• The role has physical demands, requiring the ability to lift up to 25 pounds and work in various environmental conditions, including exposure to noise, vibration, and fuel fumes.
• Jet Aviation emphasizes a thorough selection process and offers a variety of employee benefits aimed at promoting health, well-being, and career development.