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PT Customer Service Agent

NVOII
Illinois, United States
Not Available
Full-time
Posted 3mo
• Jet Aviation, established in 1967, specializes in multiple aviation services with over 4,500 employees across 50 global locations.
• The role of Part-time Customer Service Agent involves providing exceptional service at their Fixed-Based Operator (FBO), assisting passengers and crew.
• Minimum requirements include 1-2 years of FBO or customer service experience, proficiency in English, and a high school diploma.
• Key responsibilities encompass addressing customer inquiries, resolving complaints, and assisting with arrangements for hotels and transportation.
• Flexibility in work schedule is essential due to the dynamic aviation environment; initial shifts are from 1 pm to 9 pm.
• The position offers up to 30 hours weekly, with a salary range of $16 - $18 per hour, plus potential bonuses.
• Physical demands include standing, walking, and lifting up to 25 pounds, with the ability to work in varying weather and environments.
• Jet Aviation promotes a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• The hiring process includes a multi-stage interview and pre-employment checks, ensuring safety and security in the workplace.