Customer Service Agent
NVOII
Puerto Rico, United States
•
Not Available
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Full-time
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Posted 4mo
• Jet Aviation, established in 1967, operates globally with over 4,500 employees across 50 locations, providing services such as Aircraft Management, Sales, Charter, Maintenance, and Staffing.
• The role of a Customer Service Agent includes being the primary contact for passengers and crew, handling service requests, feedback, and ensuring a seamless experience.
• Flexibility is required due to the dynamic nature of aviation operations; shifts and schedules may change frequently.
• Compensation ranges from $13.00 to $14.00 per hour, with potential performance bonuses of up to 5%.
• Minimum requirements include 1-2 years of experience in customer service or FBO, proficiency in English, strong customer focus, and a high school diploma or equivalent.
• Key responsibilities entail addressing customer inquiries, providing service information, supporting crew arrangements, and ensuring compliance with policies.
• Full-time employees receive a comprehensive benefits package including health insurance, paid time off, 401(k) matching, and tuition reimbursement.
• Physical demands include lifting, standing, and working in varying weather conditions, along with exposure to noise and vibrations.
• The hiring process includes multiple interviews and pre-employment requirements to ensure candidates meet safety and security standards.
• Jet Aviation is an equal opportunity employer committed to diversity and inclusion.
• The role of a Customer Service Agent includes being the primary contact for passengers and crew, handling service requests, feedback, and ensuring a seamless experience.
• Flexibility is required due to the dynamic nature of aviation operations; shifts and schedules may change frequently.
• Compensation ranges from $13.00 to $14.00 per hour, with potential performance bonuses of up to 5%.
• Minimum requirements include 1-2 years of experience in customer service or FBO, proficiency in English, strong customer focus, and a high school diploma or equivalent.
• Key responsibilities entail addressing customer inquiries, providing service information, supporting crew arrangements, and ensuring compliance with policies.
• Full-time employees receive a comprehensive benefits package including health insurance, paid time off, 401(k) matching, and tuition reimbursement.
• Physical demands include lifting, standing, and working in varying weather conditions, along with exposure to noise and vibrations.
• The hiring process includes multiple interviews and pre-employment requirements to ensure candidates meet safety and security standards.
• Jet Aviation is an equal opportunity employer committed to diversity and inclusion.