Customer Service Agent

• Jet Aviation, established in 1967, provides various aviation services globally, including Aircraft Management, Charter, and Maintenance.

• The Customer Service Agent role involves serving passengers and crew at the FBO, ensuring seamless and professional experiences.

• Minimum job requirements include 1-2 years in an FBO or customer service field, high school diploma, English proficiency, and a customer-oriented mindset.

• Main responsibilities include addressing customer inquiries, resolving complaints, and arranging services for crew members.

• The work schedule is dynamic, requiring flexibility with occasional shifts, initially assigned to the 2nd shift (2:00 - 10:00 pm).

• Compensation ranges from $21 - $23 hourly, with additional performance-based bonuses.

• Benefits include comprehensive wellness and financial plans, tuition reimbursement, and various employee perks.

• Physical demands include handling weights up to 25 pounds and adapting to various weather conditions and work environments.

• The hiring process includes multiple stages, with a focus on safety and security.