Senior Manager, Customer Operational Readiness

• Gulfstream emphasizes the importance of its employees, fostering a culture of trust and empowerment to achieve collective success in delivering premier aviation experiences.

• The role involves leading a diverse team responsible for guiding new operators through operational readiness for safe and compliant operations from day one.

• Responsibilities include evaluating customer support infrastructure, advising on necessary tools and procedures, and ensuring effective onboarding for airframe, avionics, engine, and cabin systems.

• The position requires building feedback systems to translate operational insights into improvements and managing technical representatives for customer transitions.

• The COR Senior Manager role provides leadership, ensures the COR team is well-prepared, and develops training requirements and departmental policies to enhance efficiency.

• Requires a Bachelor's Degree in Aeronautical Engineering or Aviation Management and 15+ years of experience in corporate aviation, including supervisory and project management roles.

• Knowledge of aircraft systems, FAA regulations, and strong communication skills are essential; a willingness to support customer needs beyond regular hours and travel is also required.

• Gulfstream Aerospace Corporation, part of General Dynamics, is committed to designing and supporting advanced business jet aircraft.