• The CAA CSR is tasked with ensuring effective communication of service level expectations between customers and CAA staff.
• Responsible for customer service, leadership, and training of Pegasus CAA staff.
• Duties include day-to-day customer interaction, providing aircraft services like cabin cleaning, and maintaining safety and security on-board.
• Qualifications: Must be 18+, possess good communication skills, able to lift 60 pounds, and work in various weather conditions.
• Language skills required for reading safety documents, writing reports, and effective speaking.
• Math skills include basic arithmetic operations.
• CAA CSR must apply common sense in problem-solving and handle moderate physical demands including lifting and standing.
• Work environment varies with exposure to different weather conditions and noise levels.
• Position is on-site and contributes to Pegasus Aviation Services' mission of supporting Alaska Native communities.
• Pegasus emphasizes diversity, innovation, and equal opportunity employment practices.