Global leader in private aviation for 60+ years, known for top-tier safety, personalized service, and worldwide access.
Role Purpose:
Serve as the brand ambassador, delivering elite, personalized hospitality while ensuring uncompromising safety and security on every flight.
Key Responsibilities:
- Ensure all cabin safety/security per FAM, SOPs, and company policies
- Perform cabin preflight checks and welcome Owners professionally
- Deliver luxury, personalized inflight service and execute detailed Owner profiles
- Source high-end catering; manage presentation, turndown service, and cabin setup
- Properly stow baggage and manage pets/smoking flights when applicable
- Communicate with crew, Owner Services, and other teams for seamless operations
- Report cabin issues, complete inventories and documentation
- Maintain spotless cabin standards
- Make quick, sound decisions in dynamic environments
Requirements:
- 2–4 years’ experience; hospitality degree preferred
- Must be 21+, polished, professional, adaptable, and service-oriented
- Strong communication and computer skills
- Ability to work flexible schedules, travel 7+ days at a time, and handle long duty days (up to 14 hrs)
- Able to lift up to 60 lbs; comfortable with pets
- Must pass TSA/Customs checks; hold valid passport & driver’s license
- Meet aircraft size/fit requirements
- Complete NetJets Part 135 FA training
Benefits:
Comprehensive package including:
- Medical, Dental, Vision (no-cost options)
- 401(k) with 66% company match
- PTO, Life & Accident Insurance
- Wellness programs, EAP, FSA/HSA
- Disability coverage, legal plan, ID protection
- Pet insurance and caregiving support