Lead Cabin Attendant

Reports to the Assistant Chief Pilot. Manages Cabin Attendants, oversees training, standards, safety programs, and serves as Cabin Attendant on assigned flights while ensuring full regulatory and company compliance.

Key Responsibilities:

• Perform duties as Cabin Attendant on flights
• Supervise and support all full-time and contract Cabin Attendants
• Ensure highest levels of cabin safety, service, food safety, and medical readiness
• Develop and enforce cabin policies, SOPs, and safety standards
• Manage cabin/catering budgets and maintain confidential passenger/crew profiles
• Oversee training requirements and coordinate with Training Captain
• Vet and manage vendor relationships
• Assist with hiring, staffing, and scheduling Cabin Attendants
• Support continuous improvement, safety culture, and professional standards
• Handle multiple priorities, meet deadlines, and perform duties assigned by Assistant Chief Pilot/PIC
• On-site role requiring daily commute to a Visa office

Preferred Qualifications:

• Bachelor’s degree or equivalent experience
• 7+ years corporate cabin attendant experience
• 2+ years in aviation management, training, safety, or standards
• 8–10 years CFR 91/135/121 cabin crew
• Strong knowledge of aircraft safety, equipment, first aid, AED, TEMPUS
• Expertise in catering, food safety, international sourcing
• Strong communication, admin, and teamwork skills
• Flexible for nights, weekends, holidays, and extended travel
• Compliant with Visa COVID-19 policy; vaccinated for global travel

Work & Travel:

• Hours vary based on department needs
• Travel 5–10%
• Office-based role with standard physical requirements

Salary (U.S.):

$134,500–$195,200 annually, plus potential bonus/equity and full benefits package.

EEO:

Visa is an equal opportunity employer.